Privacy Policy

Magic Helpers respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.

By using our services or website, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Service address and property access details
• Payment and billing information
• Communications you send to us (emails, messages, feedback)
• Scheduling preferences and service history

We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cleaning services
• Process payments and send billing notices
• Communicate with you about appointments, updates, and support
• Send service reminders and scheduling confirmations
• Respond to your questions and requests
• Improve our website and customer experience
• Comply with legal obligations

We do not sell your personal information to third parties.

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

These measures include secure data storage, encrypted transmissions where appropriate, and limited access to personal data by authorized personnel only.

While we take data security seriously, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.

Sharing Your Information

We may share your information with:

• Service providers who assist with payment processing, scheduling, and communications
• Professional advisors such as accountants or legal counsel
• Law enforcement or government agencies when required by law

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. Cookies are small files stored on your device that help us understand how visitors use our site.

We may use analytics services such as Google Analytics to collect information about website usage. This data helps us improve our website and services.

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

SMS & Text Messaging

If you provide a mobile phone number, we may send you SMS messages related to your services, appointments, and account.

For complete details about our SMS practices, consent, and opt-out instructions, please review our SMS & Text Messaging Policy.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal requirements
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we securely delete or anonymize it.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us: